At Discoverer.shop, we are committed to ensuring a smooth and timely delivery of your order. Below are the details regarding our shipping process:

1. Order Processing

Once your order is confirmed, we begin processing it for shipment. Orders are typically processed within 3 business days. You will receive a confirmation email with your order details once it’s ready for shipment.

2. Shipping Method

We currently have four warehouses worldwide for shipping; located in the UK, Australia, China, and Hong Kong. To ensure your goods arrive in the shortest possible time, we will arrange shipment from the nearest warehouse based on your delivery address. If the nearest warehouse is out of stock, we will arrange for shipment from another warehouse.
We offer reliable delivery services to ensure your order reaches you in a timely manner. Our shipping partners handle all deliveries, and we will ensure that your package is dispatched safely.

3. Delivery Times

Delivery times may vary depending on your location. Generally, you can expect your order to arrive within 7 business days after processing. Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances.

4. Shipping Charges

We offer free delivery on all orders within the areas we service. There are no additional charges beyond the total amount of your order. All prices are included VAT and GST.

5. Delivery Areas

We currently ship to Netherlands, Germeny, France, Italy, Spain, Austria, Belgium, Luxembourg, Hungary, Poland, Ireland, UK, Australia and New Zealand. If your area is not eligible for delivery, we will notify you during the checkout process, and your order will not be processed.

6. Shipping Address

Please make sure to provide accurate shipping information during checkout. We are not responsible for delays or lost shipments due to incorrect or incomplete address details. Ensure that the contact number provided is active so the delivery team can reach you if needed.

7. Contact Us

If you have any questions or need assistance regarding shipping, please feel free to reach out to our customer support team at info@discoverer.shop.